Customer Information and Privacy

‍Data Collection: Big Bang Academy collects personal information from customers, including but not limited to name, contact details, enrollment information, and academic performance data. This information is necessary to provide our educational services and improve our programs.

Data Usage: The collected information will be used solely for the purpose of delivering educational content, tracking student progress, communicating with families, enhancing our curriculum and platform, and promoting our other educational services that may be relevant to the customer. We may use customer contact information to send targeted marketing communications about our related products and services. We do not sell or share customer data with any third parties for purposes unrelated to our own educational offerings.

Data Security: We implement appropriate technical and organizational measures to protect customer information from unauthorized access, loss, or misuse. All data is stored securely and accessed only by authorized personnel on a need-to-know basis.

Data Retention: Customer data will be retained for the duration of the customer's engagement with our services. Upon termination of the relationship, data will be securely deleted or anonymized, unless we are required by law to retain certain records.

Consent and Choice: Customers have the right to access, update, or delete their personal information at any time. We will obtain explicit consent before collecting, using, or sharing any sensitive information. Customers can opt-out of marketing communications or other data processing activities at their discretion.

Regulatory Compliance: Big Bang Academy complies with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and local privacy laws. We will notify customers of any changes to our privacy practices or policies.

Third-Party Providers: In some cases, we may engage third-party service providers to assist with the delivery of our educational services. These providers are contractually bound to maintain the confidentiality and security of customer information and are prohibited from using it for any other purpose.

Limitation of Liability: Big Bang Academy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to data loss or unauthorized access, except in cases of gross negligence or willful misconduct.